Support
Frequently Asked Questions
Quickly find answers to the most common questions about Medelise, our services, appointments and payments.
Example: GDPR, privacy, personal data
What is Medelise?
Medelise is a digital health platform connecting patients with medical professionals for home services — from consultations and lab tests to IV Drip Therapy.
In which areas is Medelise available?
We currently cover Bucharest and Ilfov county. The network is constantly expanding.
Who are Medelise's medical professionals?
All professionals are licensed physicians, nurses and specialists with relevant clinical experience.
Does Medelise offer emergency services?
No, Medelise is not an emergency service. For medical emergencies, call 112.
How can I contact the Medelise team?
By phone at +40 (784) 414 555, by email at office@medelise.com or through the contact form.
Is Medelise available for companies?
Yes, we offer customized corporate packages.
What guarantees does Medelise offer?
Licensed professionals, certified sterile equipment and compliance with all health regulations.
How can I leave feedback?
After each visit, you will receive an email with a short evaluation form.
Does Medelise have a mobile app?
The mobile app is under development. The web platform is optimized for mobile devices.
What language is the platform available in?
Available in Romanian. Bilingual support is planned.
Didn't find your answer?
Contact the Medelise team for personalized support. We respond within 24 hours.
